Last Updated Date: October 9, 2025
1. Introduction This Privacy Policy explains how we, Ustade (“Ustade” or “the Company”), collect, process, store, and protect your personal data when you visit our website, contact us, or benefit from our services. This policy has been prepared in accordance with the Law on Protection of Personal Data (Law No. 6698, “KVKK”) and related legislation.
2. Data Controller The data controller responsible for the processing of your personal data is:
Ustade Address: Cevizli Mah. Tugay Yolu Cad. Ofisim İstanbul A Blok No: 20 A İç Kapı No: 33 Maltepe/ İstanbul
Phone: +90 850 377 0 222
E-Mail: info@ustade.com
3. Personal Data We Collect The following personal data may be collected within the scope of your relationship with us through our website or other means:
Identity Data: Name-surname.
Contact Data: E-mail address, phone number, address.
Financial Data: Bank account number, IBAN (if applicable).
Corporate Data: Business address, company information.
Cybersecurity Data: IP address, web page access logs, and other cybersecurity logs.
Other Information: Messages, requests, and feedback you send to us.
4. Our Purposes for Processing Your Personal Data We process the personal data we collect for the following purposes:
Managing customer relationship processes and responding to your requests.
Executing quotation, order, and invoicing processes.
Providing information and presentations about our products and services.
Organizing shipping and customs operations.
Ensuring the security of our website and preventing cyber-attacks.
Fulfilling our legal obligations.
Managing communication with our cooperating suppliers and customers.
5. Transfer of Your Personal Data Your personal data may be transferred to the following individuals and institutions for the purposes stated above and in accordance with the KVKK, to fulfill our legal obligations, and to provide and improve our services:
Our cooperating suppliers and service providers (shipping companies, customs brokers, etc.).
Legally authorized public institutions and organizations.
Intermediary institutions performing accounting and financial transactions (banks).
6. Methods and Legal Grounds for Collecting Your Personal Data Your personal data is collected through contact forms on our website, e-mail, telephone, and physical environments. These collection activities are based on the following legal grounds specified in Articles 5 and 6 of the KVKK:
The existence of your explicit consent.
Being directly related to the establishment or performance of a contract.
Being mandatory for us to fulfill a legal obligation.
Data processing being necessary for our legitimate interests, provided that it does not harm your fundamental rights and freedoms.
7. Your Rights In accordance with Article 11 of the KVKK, you have the following rights regarding your personal data:
To learn whether your personal data is processed.
To request information regarding the processing if it has been processed.
To learn the purpose of processing and whether it is used appropriately for its purpose.
To know the third parties to whom your data is transferred.
To request rectification if your data is incomplete or incorrectly processed.
To request the deletion or destruction of your data.
To request compensation in case you suffer damage.
To exercise these rights, you can submit your requests via e-mail to info@ustade.com or in writing to our postal address above.
